WhatsApp Inc., was founded in 2009 by Brian Acton and Jan Koum, both former employees of Yahoo!.

After Koum and Acton left Yahoo! in September 2007, the duo travelled to South America as a break from work. At one point they applied for jobs at Facebook but were rejected.

For the rest of the following years Koum relied on his $400,000 savings from Yahoo!.

In January 2009, after purchasing an iPhone and realizing that the seven-month-old App Store was about to spawn a whole new industry of apps, he started visiting his friend Alex Fishman in West San Jose where the three would discuss “…having statuses next to individual names of the people,” but this was not possible without an iPhone developer, so Fishman introduced Koum to Igor Solomennikov, a developer in Russia that he had found on RentACoder.com. Koum almost immediately chose the name “WhatsApp” because it sounded like “what’s up”, and a week later on his birthday, on February 24, 2009, he incorporated WhatsApp Inc. in California.

WhatsApp Inc headquarters, app

WhatsApp Headquarters Office

WhatsApp Inc.
Address: 1601 Willow Road Menlo Park, California 94025 United States of America USA.
Get directions

  1. Contacting WhatsApp Support
  2. How can I contact WhatsApp customer care?
  3. How do I contact WhatsApp directly?
  4. Who currently owns WhatsApp?


Founder: Jan Koum and Brian Acton
CEO: Jan Koum
Parent: Facebook Inc.

How can I contact WhatsApp customer care?

The dial-in number for the call is (866) 751-3284 (toll free) and (973) 935-8772 (international), conference ID: 2907041.

How do I contact WhatsApp directly?

Select “contact us” under WhatsApp Messenger Support. This will direct you to a page that explains how to contact WhatsApp on your phone. To contact them through the mobile app, open the app, go to settings > help > contact us.

Contacting WhatsApp Support

Write to an email address specific to the device you’re using.

The options are listed in multiple choice form listing Android, iPhone, Windows Phone, Web or Desktop and Other as the platforms that you’re using WhatsApp on.

  • Android: android_web@support.whatsapp.com
  • iPhone: iphone_web@support.whatsapp.com
  • Windows Phone: wp_web@support.whatsapp.com
  • Web or Desktop: webclient_web@support.whatsapp.com
  • Other: support@whatsapp.com
  • Website: www.whatsapp.com
  • YouTube Channel
  • Twitter Channel

Who currently owns WhatsApp?

Facebook bought his app for $16 billion. In 2014, Facebook bought WhatsApp for $16 billion, making its co-founders — Jan Koum and Brian Acton — very wealthy men.

Koum continues to lead the company, but Acton quit earlier this year to start his own foundation.



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