Where are Wayfair Headquarters on Map?
Get Directions
| Title | Category | Description | Link | Address | Phone Number |
|---|
Wayfair is an e-commerce company based in the United States that delivers “a zillion things home.” The company concentrated on expanding existing office space while also developing a brand image that corresponded to the company’s developing and dynamic culture. They were able to integrate old and new rooms in order to meet the needs of the developing organization through this project.
General information
| HQ: | 4 Copley Pl 7th Floor, Boston, MA 02116, United States (Map) |
| Zip Code: | 02116 |
| Formerly: | CSN Stores (2002–2011) |
| Founded: | August 2002 |
| Founders: | Niraj Shah and Steve Conine |
| Products: | E-commerce |
| Services: | Online shopping |
| Number of employees: | 16,900+ |
| Business data for Wayfair: | Google Finance / Yahoo! Finance / SEC filings / Nasdaq |
| Official Website: | wayfair.com |
What is Wayfair Inc. and What Does It Do
Wayfair is a special e-commerce site that sells appliances, furniture, and other home furnishings. Buyers can choose from dozens of home-related categories, like pet and baby supplies as well as renovation supplies. Many brands, including Bosch, Samsung, Kohler, and others, collaborate with Wayfair. Wayfair also owns and manages Perigold, Birch Lane, AllModern, and Joss & Main, among other lifestyle brands.
Finally, Wayfair sells Wayfair-branded things that are only available on the company’s website. Wayfair has launched its own Room Ideas segment to entice customers to make purchases. This part gives clients ideas on how to decorate their room.
All buyers can make payments for their purchases using different methods of payment, including credit cards, PayPal, wire transfers, cheques, gift cards, debit cards, Wayfair’s personal branded credit card, and even financing by making use of lending providers like Genesis, Affirm, and Katapult. Customers can purchase on Wayfair’s website or by downloading the company’s mobile apps on both Android and iOS devices and tablet apps.
Where is Wayfair Inc. headquarters located?
The headquarters and corporate office of Wayfair are situated in the city of Boston, Massachusetts, in the United States. Wayfair is one of the most well-known corporations in its industry. Wayfair’s headquarters are located at 4 Copley Place, 7th Floor, Boston, MA, 2116.
Due to the present global health situation, the Wayfair Corporation is liable to daily activity changes as directed by the authorities of Massachusetts, United States.
Contact Number of Wayfair Inc.
If you need to reach Wayfair headquarters, dial the number below and follow the automated machine instructions to reach Wayfair Human Resources, Legal, Support, Customer Service, Finance, and all other departments.
Contact Number of Wayfair Inc. is 877-929-3247
Contact Wayfair Customer Service
In case you have a issue that needs to be sorted out by the customer service of Wayfair, kindly contact the numbers below.
Here are different customer service numbers:
- Reschedule Service Appointment: (866) 263-8325
- Shopping assistance: (844) 669-9028
- Wedding Registry: (844) 230-5692
How do I complain to wayfair?
One of the most efficient ways of complaining to wayfair is by contacting the customer service.
Use this Wayfair customer support number to contact the company: 877-929-3247 (toll-free number).
You can also get in touch with them for help with online buying by calling 844-669-9028.
Company Profile
Wayfair Inc. is an e-commerce company that operates in the U.S. and overseas. It offers over 22 million products for the home market under a variety of names.
Through its websites, the company sells furniture, decor, housewares, and home renovation products under the Wayfair, AllModern, Birch Lane, Joss & Main, and Perigold brands.
Wayfair Inc. provides merchandising and product services for a variety of products from a variety of vendors. The company is divided into two segments: international and domestic.
The U.S. section includes revenue generated from product sales made at the five US sites of the company as well as third-party sites in the US. The International section includes revenue generated from product sales on the company’s international sites.
Wayfair Inc. is based in Boston, Massachusetts, and was established in 2002.
List of Key Executives
| Name | Title |
| Niraj Shah | CEO / President |
| Steve Conine | Co-Founder and Co-Chairman |
| Stephen Oblak | Chief Merchandising Officer |
| Kate Gulliver | Global Head of Talent & Vice President |
| Michael O’Hanlon CFA | Vice President of Government & Industry Relations |
| John Mulliken | CTO |
| Ed Macri | Chief Product & Marketing Officer |
| Doran Robinson | Vice President, Operations Product |
| Brian Morrgan | Director of Engineering |
| Tom Middleton | Director Of Engineering |
| Allan Lyall | Vice President Supply Chain |
| Joel Johnson | Site Director |
| VJ Kelley | Head of Industry-Hospitality |
| David Twehues | Director & General Manager, Loyalty Programs and Services |
| Blair Kenary | Director & General Manager, Design Services |
| Yonca Heyse | Director of Marketing, Joss & Main |
| Manu Sarna | CMO B2B |
| Greg Konicki | Vice President of Distribution |
| Robert | VP of Marketing |
How Does Wayfair Make Money?
Wayfair generate revenue through product sales, installation, advertisement, and interest fees.
At first, the business worked mainly on a dropshipping basis. Since then, it has shifted to a wholesale price business model, in which it buys in bulk and sells at a profit.
In the section of this article below, we’ll give an overview of each of the revenue streams of Wayfair.
1. Sales of Products
The majority of Wayfair’s revenue comes from the things it sells on its various online platforms.
More exactly, the company buys things in bulk from thousands of different companies and then makes a huge amount of money when those things are sold at a profit.
Nonetheless, most of Wayfair’s partners continue to collaborate on a dropship basis. That implies Wayfair forwards the order of the buyer to the brand, who is then in charge of shipping the product to the client.
Surprisingly, Wayfair is willing to fund the entire cost of shipping. Furthermore, Wayfair does not add any extra fees on these orders.
2. Services for Installation
Wayfair, in collaboration with Handy, provides furniture assembly services for individuals who aren’t so handy with their hands.
The price of the service is determined by the finished product. Customers can choose to opt-in at any time during the checkout process.
While Handy will collect the larger percentage of the assembly fees, Wayfair is likely to collect a portion of the fee for referring potential customers. The exact percentage share isn’t revealed.
3.Advertisement
Wayfair permits its supply-side to purchase sponsored ads on the website.
These sponsored ads give brands more exposure. With over 30 million customers, advertising on Wayfair’s platform can result in massive increase in huge revenue.
On the website itself, there are a variety of options to advertise. First foremost, products can be prioritized for visibility in search engine results or category pages.
The advertisers compensate Wayfair with a predetermined charge that is most likely paid for sponsored posts. It is expected that advertisers will be charged depending on clicks for the sponsored products.
4. Fees for Interchange
Wayfair introduced two credit cards in September 2020. One is provided in collaboration with MasterCard, while the other is provided in collaboration with Citibank.
While the Credit Card of Wayfair can just be utilized on the company’s own websites, the MasterCard can be used everywhere MasterCard accepted as a means of payments.
The credit cards come with a variety of advantages, such as 5% cashback at Wayfair, no yearly fees, and savings on your first purchase.
5. Interest
Besides the interchange, whenever cardholders use their available credit to make any payment, Wayfair charges interest at an Annual Percentage Rate.
When the order is paid in full, no interest is charged. The following payback periods are used by Wayfair:
- Orders of $199 or more are eligible for 6-month financing.
- Orders of $499 or more are eligible for a year financing.
- Orders above $1499 qualify for 18-month financing.
- Orders of $2999 or more qualify for 2 years financing.
If consumers do not make payments, a 26 percent annual percentage rate is applied to the unpaid sum. The interest rate is set at $2 per month as a minimum.
Top 5 biggest Wayfair competitors or Alternatives
Wayfair Most Ask Questions:
Who owns Wayfair?
Wayfair was owned in 2002 by Niraj Shah and Steve Conine, and the two quickly built the company to become the world ’s biggest retailer of home furnishings, furnishings, and home renovation goods in the United States, with $7 billion in net income for the year ended 2019.
Wayfair has a large presence in the United States and Europe, employing around 13,000 employees.
Who Founded Wayfair?
With the name of the brand entangled in the discussion, many people are asking who founded the company and if it has a shady history.
Wayfair was formed in August 2002 by both Niraj Shah and Steve Conine, and its headquarters were established in the nursery of Conine in Boston, Massachusetts. After co-founding two firms, Clear iXL and Mobile, a global consulting organization, they formed an alliance for this enterprise. While Niraj is the company’s CEO, he and Conine share the post of chairman together.
Niraj assumed the post of CEO and co-founder of Simplify Mobile, Greylock Partners’ Entrepreneur-in-Residence, iXL’s COO and a board member of directors, and the CEO and co-founder of Spinners, which was bought by iXL in 1998.
Does Wayfair charge state sales tax?
Yes, Wayfair charge state sales tax.
How many locations does Wayfair have?
Wayfair is based in Boston, Massachusetts, and has ten locations in four countries. The four countries are the United states, United Kingdom, Canada, and Germany.
The list of nine locations is:
- First Location: Boston (HQ), MA, U.S
- Second Location: Boston, MA, U.S
- Third Location: Brunswick, ME, U.S
- Fourth Location: Bryan, TX, U.S
- Fifth Location: Natick, MA, U.S
- Sixth Location: Ogden, UT, U.S
- Seventh Location: Orem, UT, U.S
- Eighth Location: Berlin, Germany
- Ninth Location: London, U.K
- Tenth Location: Toronto, Canada
How long does it take to get hired at Wayfair?
Working from the comfort of your home has its merits, and if you’re bothered on how to make it happen, you’re in good fortune because Wayfair is hiring. More businesses are growing their horizons by employing for remote roles around the United States. Wayfair is looking for 26 work-from-home roles.
Customer Care Consultants and Internal Sales Agents can work remotely for the home furnishings and decor business.
If you love shopping and imparting your knowledge, you should think of becoming Wayfair Internal Sales Agent. This work-at-home job entails communicating with consumers and assisting them in making purchases by knowing their needs.
If you’re not located in the United States, Wayfair is now hiring for remote employment in Ireland and Germany! Visit Wayfair’s employment board to get a complete list of available openings.
In short, to apply to Wayfair, simply visit their employment board (www.wayfair.com/careers/job/) to get a full list of the jobs available.
Who is wayfair owned by?
The current owner of wayfair is Niraj Shah, Indian-American billionaire.
Niraj Shah and Steve Conine co-founded Wayfair in 2002, and the two quickly built the company to be the world ’s biggest retailer of home furnishings, housewares, and home maintenance goods in the United States, with net revenue of $6.8 billion for the whole year of 2018. Wayfair employs about 12,000 workers and has a large presence in the United States and Europe.
Niraj assumed the post of CEO and co-founder of Simplify Mobile, Greylock Partners’ Entrepreneur-in-Residence, iXL’s COO and a board member of directors, and the CEO and co-founder of Spinners, which was bought by iXL in 1998.
Is wayfair furniture made in China?
Not all wayfair furniture is made in China.
Wayfair is a comparable marketplace that brings together tens of thousands of furniture and home products vendors.
According to the business, Chinese imports might account for up to 60% of the cost of sales for some home goods and furniture for Wayfair.
How long does Wayfair take to deliver?
It takes Wayfair within the range of 7 days to 3 weeks to deliver.
Wayfair’s delivery costs and methods are the most basic. If your order totals more than $49, you will be offered a free shipping. If your order is less than $49, they provide flat-rate delivery for $4.99.
Wayfair works with carriers who deal with the delivery of large-item for large-item shipping. As earlier mentioned, large deliveries can take from 7 days to 3 weeks to arrive due to the variability with each 3rd party couriers.
Your order will be delivered by a local delivery provider from the local Wayfair warehouse around you. You’ll get an email confirmation that your goods are on their way and also the person who will be delivering them. After that, you’ll deal directly with the nearby delivery company to set up a delivery date and timeframe for your goods.
Does Wayfair deliver inside the house?
Yes, Wayfair deliver inside the house.
To ensure that these things arrive securely and soundly, Wayfair work hand-in-hand with providers who specialize in transit and final goods delivery. From the time your item leaves the warehouse until it is delivered successfully to your home, everything is processed with the highest care.
The delivery personnel will bring the goods inside your home, including individual residential buildings and put it in the front door. Most of these front door deliveries are done by the local delivery agent.
Your local delivery agent will get in touch with you for each method to set up a date for the delivery.
Does Wayfair have an office in Canada?
Yes, Wayfair have an office in Canada.
Wayfair’s office is located in Toronto, Canada.
Does Wayfair have an actual store?
Yes, Wayfair have an actual store located in Florence.
Wayfair is a popular internet shop with a single physical location in Natick, Massachusetts. In addition, this company has an outlet actual store in Florence, KY, where people can buy good-condition returns and closeouts.
Where does Wayfair get their products?
Over 14 million things are sold on Wayfair’s five websites. Wayfair also has 80 house brands that aren’t truly brands but are used to organize and sell things into different decorating styles. It uses a drop ship model rather than manufacturing any of the things it sells.
When clients make a purchase, Wayfair buys the product from one of its suppliers, who then ships it to the customer in a variety of methods.
The huge number of the products of Wayfair is sent straight from manufacturers or importers. Wayfair purchases it from a third party who obtained it, and in many cases, that third party also sends directly to the customer’s home.
Summary:
Wayfair is an e-commerce company based in the United States that delivers “a zillion things home.” Many brands, including Bosch, Samsung, Kohler, and others, collaborate with Wayfair.
Wayfair also owns and manages Perigold, Birch Lane, AllModern, and Joss & Main, among other lifestyle brands.
The headquarters and corporate office of Wayfair are situated in the city of Boston, Massachusetts, in the United States. The majority of Wayfair’s revenue comes from the things it sells on its various online platforms.
