Where are Truist on the Map?
Truist Financial Corporation is one of the largest commercial bank holding companies in the United States, providing comprehensive consumer and commercial banking, asset management, and insurance solutions.
If you are looking for official corporate contact details, headquarters location data, or executive information, you will find the verified records below.
Where is Truist Financial Headquarters Located?
The Truist Financial corporate headquarters is located in downtown Charlotte, North Carolina. The company occupies the prominent Truist Center tower.
Headquarters Address: 214 North Tryon Street, Charlotte, NC 28202, United States.
Building Height: 47 stories / 659 feet (201 meters), ranking as the third-tallest skyscraper in Charlotte.
Total Capacity: Approximately 970,000 square feet, serving as the central employment hub for over 2,000 corporate team members.
Originally known as the Hearst Tower when it opened on November 14, 2002, the iconic structure was purchased in March 2020 following the high-profile banking merger that formed Truist. The building was originally designed by Smallwood, Reynolds, Stewart, Stewart & Associates, Inc.
How Do I Contact the Truist Financial Corporate Office?
For formal corporate inquiries, administrative correspondence, or verification services, you can reach the main office via the official channels below:
Corporate Phone Number: (336) 733-2000
Standard Business Hours: 9:00 AM to 5:00 PM EST, Monday through Friday.
Official Customer Support Channels
If you require personal retail banking assistance, account management, or technical support, please contact the dedicated customer care hotlines instead of the corporate office:
Main Customer Service Hotline: 1-844-4TRUIST (1-844-487-8478)
Online & Mobile Banking Support: 1-888-228-6654
Live Agent Availability: 8:00 AM to 8:00 PM EST (Monday – Friday), 8:00 AM to 5:00 PM EST (Saturdays). Automated telephone banking tools remain accessible 24/7.
A Brief History of Truist Financial
While Truist Financial is a relatively new name in the American banking sector, its roots trace back more than a century. The enterprise was formed in December 2019 through the historic merger of BB&T (Branch Banking and Trust Company) and SunTrust Banks. This $66 billion transaction stands as one of the largest financial services consolidations in recent history.
BB&T Heritage: Founded in 1872 by Alpheus Branch and Thomas Jefferson Hadley as the Branch and Hadley Merchant Bank in Wilson, North Carolina, the institution grew rapidly by financing local agricultural expansion and selling regional bonds. By 1997, it merged with Southern National Corp to vastly broaden its commercial asset portfolio.
SunTrust Heritage: Formed through the combined lineage of the Trust Company of Georgia, the Robinson-Humphrey Company, and Florida’s Sun Bank, SunTrust built an elite reputation across the American Southeast for corporate investment banking, capital markets infrastructure, and private wealth management.
What Services Does Truist Financial Provide?
Truist operates through integrated market divisions structured to handle diverse client segments:
Consumer Banking and Wealth: Regular checking accounts, high-yield savings plans, custom asset advisory, and private retirement management.
Corporate and Commercial Banking: High-velocity asset-based lending, corporate treasury options, cross-border structured finance, and capital positioning.
Insurance Holdings: Comprehensive life, property, casualty, and employee benefit insurance underwriting frameworks.
Truist Financial Executive Leadership Team
The strategic operations of Truist Financial Corporation are overseen by its veteran executive operating council:
| Executive Name | Corporate Designation |
| William H. Rogers Jr. | Chairman and Chief Executive Officer (CEO) |
| Mike Maguire | Chief Financial Officer (CFO) |
| Steve Hagerman | Chief Information Officer (CIO) |
| Hugh S. “Beau” Cummins III | Chief Operating Officer (COO) |
| Grant Harbrecht | Chief Audit Officer |
| Brad Bender | Chief Risk Officer |
Does Truist Have International Branches?
Truist Financial operates exclusively as a domestic financial institution inside the United States. The company manages a footprint of over 1,900+ active retail branches and 2,800+ ATMs across 17 states and Washington, D.C.
Primary regional service clusters are located heavily in high-growth corridors throughout Florida, North Carolina, Virginia, Georgia, Maryland, South Carolina, Tennessee, and Texas.
Are BB&T, SunTrust, and Truist Financial the Same Company?
Yes, they are the exact same company now. BB&T and SunTrust no longer operate as separate, independent banks. They merged forces to create a single, unified financial institution: Truist Financial Corporation.
If you are trying to understand how these brand names relate, here is the official timeline of the transition:
- The $66 Billion Merger (December 2019): BB&T (Branch Banking and Trust Company) and SunTrust Banks, Inc. completed a historic “merger of equals.” To mark a fresh start for the combined company, they selected the new corporate name Truist Financial Corporation.
- The System Integration (2020–2021): For roughly two years after the legal merger, branches, mobile apps, and systems continued to run under the separate legacy names (BB&T and SunTrust) while engineers consolidated the core banking networks behind the scenes.
- The Final Conversion (Early 2022): By February 2022, the brand transition was completely finalized. Every legacy BB&T and SunTrust branch across the country was fully rebranded, updated with new signage, and transformed into a Truist Bank location.
Corporate Summary: If you hold an older account, check, or contract matching the BB&T or SunTrust names, it is legally managed under Truist Financial Corporation. All official transactions and corporate communications now run exclusively under the Truist brand name.
