TELUS Corporation is a publicly traded Canadian multinational investment firm and corporation that is the parent company of four subsidiaries: Telus Communications, Telus Mobility, Telus Health, and Telus International. Telus Corporation is headquartered in Toronto, Canada.
Telus provides a variety of goods and services in the areas of telecommunications, health, safety, and cyber security. Telus International operates throughout the world and provides multilingual customer service outsourcing as well as digital information technology solutions. Telus Communications is the largest of these companies.
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| Title | Category | Address | Description | Link | Address | Phone Number |
|---|
General Information
| HQ: | 510 West Georgia Street, Vancouver, British Columbia, Canada |
| Traded as: | TSX: T, NYSE: TU |
| ISIN: | CA87971M1032 |
| Industry: | Telecommunications, Information Technology, Consulting, Health, Safety and Security |
| Founded: | 1990 |
| Products: | HSPA+, LTE |
| Products: | Telus Communications, Telus Mobility, Telus Health and Telus International |
| Website: | www.telus.com |
Where is Telus Corporation headquarters located?
The Telus Corporation’s headquarters are situated at 510 West Georgia St, Floor 8, Vancouver, BC, V6B 0M3 Canada in the province of British Columbia.
What does Telus Corporation do?
Telus Corp. is working to create a brighter future for all Canadians by putting our technology to good use and giving back to our communities. Learn more about our work here. Our social mission is at the center of all we do as a world-leading technology business, and it is what distinguishes us from the competition.
We’re making the world a better place one step at a time. We do this by donating 5% of our pre-tax revenues to charitable organizations. Providing assistance to Canadians in need. As well as safeguarding our environment by achieving zero waste and carbon neutrality by 2030.
How does Telus Corporation work?
In the communications and information technology sector, Telus Corporation is a dynamic, world-leading company with $16 billion in annual revenue and 15.2 million customer connections across a wide range of services including wireless data, Internet protocol (IP), voice over IP (VoIP), television, entertainment, video and security, healthcare and agriculture.
How do I contact Telus Corporation corporate?
You can contact Telus Corporation corporate by calling this phone number: (604) 697-8044. You can also visit their website: www.telus.com.
How do I contact Telus business?
You can contact Telus business via online by booking a sales call with a business sales expert at your convenience or by sending and managing trackable support requests with My TELUS.
You can also contact Telus business for sales assistance with business mobility plans, phone usage and billing by dialing 1-888-441-2751.
Company History
Telus Corporation became the only supplier of telephone service in Alberta when it purchased Edmonton Telephones Corporation from the city of Edmonton in 1995. In 1998, Telus and BC Tel stated that they were considering a merger. After a long period of negotiation, the merger was finalized in 1999. The name of the corporation was significantly modified to become the current Telus Corporation. The merger resulted in the formation of Canada’s second biggest telecommunications company, with a 22 percent market share, compared to Bell Canada’s 42 percent.
From 1927 until 1955, large expanses of rural Quebec, primarily the Gaspé Peninsula and the north coast, were serviced by a company known as Corporation de Téléphone et de Pouvoir de Québec, which later changed its name to Québec Téléphone after the merger of the two companies. It was in 1966 that the Anglo-Canadian Telephone Company, a subsidiary of the General Telephone and Electronics Corporation of Stamford, Connecticut (later GTE), acquired a controlling interest in Québec Téléphone. Québec Téléphone was acquired by Groupe QuébecTel, which was created in 1997. Due to the merger of BCTel and Telus of Alberta, GTE sold its shares in Québec Téléphone to the Canadian telecommunications company Telus in August 2000, which rebranded the company Telus Québec on April 2, 2001.
Is Telus same as TELUS International?
Founded in 1997, Telus International is the worldwide branch of Telus Corporation, offering global contact center and business process outsourcing services to companies in the financial services, consumer electronics and gaming, telecommunications, energy and utilities sectors, among others. Telus International is a Canadian telecommunications company headquartered in Toronto, Ontario.
Telus Corporation CEO and Key Executive Team
| Names | Designations |
| Darren Entwistle | CEO/President |
| Doug French | Executive Vice President |
| Navin Arora | President, Telus Business Solutions |
| Josh Blair | Chairman of the Board |
| Tony Geheran | Chief Customer Officer |
| Source: telus.com, telus.com, telus.com, telus.com | |
What makes Telus Corporation successful?
With more than 12 million subscribers from coast to coast, Telus Corporation is a prominent national telecommunications business in Canada, servicing clients throughout the country. With roots dating back more than a century and the invention of such innovations as rotary dial phones and long distance calling, as well as the World Wide Web, Telus Corporation today offers a diverse range of communications products ranging from wireless to data to Internet protocol to voice over IP to television to multimedia to entertainment services. The TELUS leadership philosophy, which is built on four pillars, sits in the middle of the two extremes of shareholder value and employee engagement.
The first pillar is comprised of the leadership ideals, which were initially introduced in the year 2000. They are as follows:
- Telus Corporation had the fortitude to experiment with new technologies.
Second, the Telus Corporation believed in the power of energetic cooperation.
- Telus Corporation was driven by a desire to expand.
Telus Corporation is a company that embraces change and seizes opportunities.
Although there was some criticism when Telus Corporation presented these ideals, the company persisted with it and worked to instill the values across the workplace. When it came to effectively operationalizing the values, learning and growth at the leadership level played a significant role in the process.
For the second time, there was a systematic approach to everything that was done at TELUS, from working together to overcome a difficulty to providing training and development. This was based on what was referred to as Fair Process. There are many steps to this process, including estimating your issues, engaging your team members, exploring possibilities for addressing those challenges, deciding what is the best course of action, and explaining why a certain option was chosen. TELUS believe that instilling a company ownership perspective is the third component of our leadership philosophy.
Workers constitute the most important shareholder group in TELUS, exceeding huge institutional investors like as Fidelity, T. Rowe Price, and other significant financial institutions. It’s one of the factors that has contributed to our extraordinary success. You don’t have to instill a drive for learning, continuous improvement, or growth in those who have a company ownership attitude. It’s a natural inclination. Your skills get stale as the market changes the economy, technology, client expectations, the competitive environment are all changing, and it is vital to constantly up-skilling in order to remain competitive.
When learning is no longer seen as a functional obligation in a certain constituency of the firm, but rather as something that has infiltrated the management ranks and is recognized as a management responsibility, you have achieved success. The ability to learn is fostered when the desire to do so is seen as a duty shared by the whole management team, rather than as a role inside human resources.
Aspects of our nine successful leadership strategies are included in the fourth pillar of our organizational leadership philosophy. My intellectual property consists of the nine battle-tested foundations of success, which include strategy, culture, structure, people (our most valuable asset), and priorities, all of which have been proven through time.
It is the mixture of the nine successful leadership strategies that will provide the desired outcomes, but if there is one that is more significant than the others, it is the importance of culture. It is all about getting what you want right now, and culture is the opposite of that philosophy.
What, other from tangible outcomes, gives you confidence that your efforts in leadership, learning, and growth have been fruitful?
We live in a highly connected, highly empowered, and very social world. Social media is a fantastic tool to get fast and real-time input from your audience. What you get is a straightforward and unedited reflection of your current situation.
The second factor is outward recognition. That it differentiates us on a relative level compared to our competitors is something I like about it. Third-party recognition provides you with a level of confirmation that is quite valuable. One of the most informative bits of feedback has to do with how well you are doing when it comes to hiring new employees.
Business model of Telus Corporation
Segments of Customers
A diverse group of clients is served by Telus. Clients that are essential to the company’s success may be divided into three categories:
- General Consumers, who are comprised of the general consumer population to whom the Company provides a wide range of products and services that cater to a broad spectrum of customer demographics, including all income brackets;
- Business Customers, who are comprised of the business community to whom the Company provides a wide range of products and services that cater to a broad spectrum of customer demographics, including all income brackets;
- Business Customers, who are comprised of the business community;
- Business Customers, who are comprised of the business community.
- Businesses, which include small, medium, and large commercial enterprises to which the Company provides a variety of services and solutions, including telecommunications services and business and information technology solutions; and
- Healthcare Providers, which include various healthcare providers and medical organizations to which the Company provides specialized technology and data solutions;
Telus’ headquarters are in Canada, which also happens to be the company’s primary market. Neither the company’s overseas activities nor service offerings seem to be very noteworthy at this time.
Telus distributes its services and solutions directly to clients, rather than via intermediaries. Businesses of all sizes, including small and medium-sized enterprises, can access the Company’s business services, which include healthcare, through a network of sales representatives, product specialists, independent dealers, and online self-service implementations for small and medium-sized enterprises. Sales personnel and client relationship management teams are on hand to assist with the Company’s business process outsourcing services.
Key Partners
Telus collaborates closely with a diverse group of business and non-profit groups.
They may be divided into the following main groups as their primary business partners:
- Supplier and Vendor Partners, which include suppliers of equipment and resources that support the Company’s core operations, as well as third-party providers of services that support the Company’s corporate activities more broadly; 2. Distribution Partners, which include various third-party distributors and independent dealers that market and sell Telus products and services.
- Community and Sustainability Partners, which include various non-profit bodies and charitable organizations with which the Company collaborates on various community and sustainability projects in Canada;
Telus has entered into a number of joint venture agreements in recent years. Included in this is a recent partnership with CN to broaden the company’s sales and service reach, as well as a partnership with BlackBerry and accelerator L-Spark Corporation to accelerate the development of Internet-of-Things solutions.
Top 5 biggest Telus Corporation competitors or Alternative
1. Shaw Communications
It is a telecommunications firm in Canada that offers services such as telephone, Internet, television (including pay-per-view programming), and mobile phones. It also owns and runs minor cable television networks in Saskatchewan, Manitoba, and the northern province of Ontario.
Telus Communications is the company’s most significant rival in the western Canadian home telecommunications market.
2. Rogers Communications
The firm also owns a substantial amount of telecoms and mass media assets. Rogers’ corporate headquarters are in Toronto, Ontario, Canada. However, the current enterprise dates back to 1960, when Ted Rogers and a partner purchased the CHFI-FM radio station and later became part-owners of a group that established the CFTO television station in Calgary, Alberta.
Rogers also competes with Telus for cellular services on a national level, and with Shaw Communications for television services, although in a more indirect manner.
3. Verizon
Verizon Communications was founded in 1984 and is headquartered in New York City. Verizon’s mobile network, which has 120.9 million members as of the end of the fourth quarter of 2020, is the second-largest cellular provider in the United States.
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As of 2017, Verizon is the only publicly listed telecommunications firm that has two stock exchanges in its home nation, the NYSE (primary) and the NASDAQ (secondarily) (secondary). As of 2017, it is also the second biggest telecommunications business in terms of revenue, behind only AT&T in that position.
4. AT&T
AT&T Inc. was founded in 1876 and was previously known as the American Telephone and Telegraph Company. With over a billion customers worldwide, it is also the leading supplier of mobile telephone services in the United States, according to the business.
5. Charter Communication
Charter Communications is a telecommunications and mass media corporation based in the United States that offers services under the Spectrum brand. In terms of subscribers, it is the second-largest cable operator in the United States, only behind Comcast, and the third-largest pay TV operator, after Comcast and AT&T.
It has more than 26 million customers in 41 states, making it the second-largest pay TV operator in the country. Based on the number of residential lines served, Charter is the fifth-largest telephone service provider in the United States.
FAQ’s
When did Telus go public?
Telus Corporation went public in 1990 after the restructuring of the Alberta Government Telephones Commission, and it is now the parent corporation of the Alberta Government Telephones Commission (AGT).
Does Telus pay dividends?
Telus Corporation has been paying dividends since it was incorporated. Over the previous ten years, the first yearly payment received was CA$0.53 in 2011, and the most current fiscal year payment received was CA$1.31 in 2015.
What is unique about TELUS?
One of the things that distinguishes TELUS is that we base 50 percent of our bonuses on performance on objectives and 50 percent on how well individuals embody our leadership ideals.
How many customers does TELUS have?
There are more than 12 million customers connected to TELUS via wireless, home network access lines, high-speed internet, and television. TELUS has a vast client base with over 12 million connections across many platforms. Furthermore, every individual customer’s viewpoint is important.
What 5G network is Telus using?
TELUS has chosen Ericsson and Nokia to help it construct its 5G network, with the goal of redefining wireless connectivity for users.
Does Telus have a senior’s discount?
For Canadian seniors receiving the Guaranteed Income Supplement (GIS), TELUS has introduced Mobility for Good for seniors, which gives availability to a free phone as well as a discounted mobility rate plan.
How is Telus differentiated from its competitors?
It’s no secret that Telus’ customer satisfaction scores outperform those of its rivals by a significant margin. Customers have been leaving Telus in record numbers for the previous nine quarters, with the current churn rate resting at 0.86 percent, the lowest of any telecom company in North America. Telus gets by far the fewest customer complaints among Canada’s main three telecommunications companies: consumers reported just 243 complaints in the second half of 2014, compared to 1,240 complaints at Rogers and 1,989 complaints at Bell.
Is Telus owned by an American company?
Canadian telecommunications business TELUS Corporation is headquartered in Toronto. As a communications goods and services provider, it offers products and services in the areas of data, the Internet Protocol (IP), voice, entertainment, and video.
Executive Summary
Telus Corporation, with more than 12 million users from coast to coast, is a leading national telecommunications company in Canada, providing services to clients throughout the country. Incorporated in 1912, Telus Corporation has roots that go back over a century and has been at the forefront of technological advancements like rotary dial phones and long distance calling, as well as the World Wide Web.
Today, Telus Corporation provides a diverse range of communications products ranging from wireless and data communications to Internet protocol, voice over IP, television, multimedia, and entertainment services. Telus corporations has its headquarters located at 510 West Georgia St, Floor 8, Vancouver, British Columbia.
