PayPal Contact Number / Address
Address: 2211 North First Street, San Jose, California 95131 U.S.A.
Get directions
How to Contact PayPal Corporate Office
The PayPal office is open during weekdays from 5AM to 10PM, and during weekends from 6AM to 6PM PST. The best time to call the headquarters office is at 2:45PM.
Customer Service Phone: 888-221-1161
You may also reach PayPal through its other toll-free & customer numbers:
- International Customer Service: 402-935-2050
- Customer Service: 877-569-1136
- Merchant Services: 866-428-0256
Email Customer Support: complaint-response@paypal.com
How to Contact PayPal Customer Service for Free?
You may call the PayPal customer service through Google Hangouts at +1-402-935-2050.
You may also voice out your account concerns through their toll free number using Skype at 888-221-1161. When asked by the automated voice menu about your issue, indicate “talk to an agent.” Then ask the agent assigned to you to be transferred to the international department.
website: www.paypal.com/us/home
What is PayPal Holdings Inc.?
PayPal Holdings Inc. is a global digital payment solutions and service provider which allows users to send and receive payment online. It is widely used to manage money orders and checks by linking one’s financial details and ensuring a successful transaction between the seller and the buyer.
PayPal is mostly used by customers of online shopping websites such as eBay and Amazon, as well as other online marketing platforms involving transactions on purchasing services. It also allows other transactions such as linking one’s bank accounts to his or her own PayPal account, exchanging cash and making or accepting donations.
As of 2018, PayPal has 267 million active accounts worldwide, supporting 25 currencies and is readily available in 202 countries globally.
History
PayPal was founded in 1998 under the name Confinity with an initial business of developing security software for handheld devices. A year later the company was developed into a money transfer service provider.
The company was able to seal a major merging in 2000 with X.com, which was founded by technology innovator, entrepreneur and business mogul Elon Musk. In 2001 the company was renamed PayPal Holdings Inc. It immediately expanded throughout the year, hitting a total of $61 million generated shares in the stock market by the end of 2002.
The quick rise in revenues of PayPal prompted the online shopping giant platform eBay to acquire the company later that year, where PayPal became the official payment method for eBay customers.
In 2005, PayPal acquired VeriSign payment solution to further develop its payment security support. Two years later the company forged a collaborative partnership with MasterCard which paved the way to the establishment of PayPal Secure Card service.
In 2008 it acquired Fraud Sciences, a private Israeli-based company specializing in online risk tools to improve PayPal’s fraud management system.
In 2012, the company formed an alliance with Discover Card, an American credit card brand.
Finally in 2015, PayPal was able to achieve a successful spin-off from eBay, with eBay still assuring its customers that PayPal shall remain as a trusted payment option for its online transactions.
That same year PayPal launched its pioneer peer-to-peer platform PayPal.Me, allowing users to request funds through email, text or other instant messaging platforms.
Founders
PayPal Holdings Inc. was launched by six people with diverse backgrounds in computer science, business and entrepreneurship: Luke Nosek, Russel Simmons, Ken Howery, Peter Thiel, Yu Pan and Max Levchin.
Company Profile
PayPal Holdings Inc. is an American company engaging in the eCommerce industry with its international online payment system and electronic transaction services. It allows customers worldwide to make online transactions in a safe and secure way by protecting their financial information. This is achieved because the user doesn’t have to disclose these details to the online merchants when making a transaction.
PayPal allows its users to send and receive online payments in a more efficient and convenient way. Customers and merchants can also buy and sell products and services through PayPal methods.
PayPal is used by major players in the online market platforms such as Microsoft, Google Play, eBay, Adidas, IKEA, Upwork, Dell and Lush.
In 2018, PayPal Holdings Inc. has made it to the list of Forbes 500 as one of America’s largest corporations by revenue, three years after its successful spin-off from eBay.
PayPal Products and Services
There are 3 types of PayPal accounts where customers can process their transactions:
- Personal account. This is a free account and is principally used for personal online shopping and sharing of expenses.
- Premier account. This is used by online sellers whose services require online payment. They can also make online purchases using this account.
- Business account. This is used by established eCommerce merchants who are actively selling online. This account is available for up to 200 employees.
When buying from an online shopping platform, one can simply enter his or her PayPal ID (usually email ID) and password to make the payment. If the seller doesn’t send the goods, PayPal will be able to refund the customer’s money. This payment method ensures and guides the customers to purchase products online from small and unknown business dealers, thereby establishes trust in the eCommerce business.
On the other hand, when selling products or services online, one can also receive payment through PayPal.
Other transactions can be made through PayPal. One can use his or her own PayPal balance to purchase an item. Customers can also link other bank accounts to withdraw funds from the PayPal account. They can also link their credit cards but with an additional fee equivalent to 2.9% of the product’s selling price and a fixed fee depending on the type of currency used to purchase the item.
Finally, users can also send money to family and friends abroad through PayPal.
What companies are owned by PayPal?
A global and revolutionary “digital payments space,” PayPal has raised the bar in the technology sphere with its innovative services when it comes to online payment transactions. Its strong partnerships with equally competitive companies also continue to strengthen PayPal’s service-oriented industry.
These are the Top 8 holdings of PayPal:
- Braintree Payments (acquired 2013): used for automation of online payments
- Venmo (acquired 2013): a mobile payment solution operating in the P2P payments platform
- Paydiant (acquired 2015): a mobile wallet service provider used for payment transactions in Wal-mart and Best Buy Company Inc. among others
- Xoom Corporation (acquired 2015): used for transactions concerning international remittances
- Modest (acquired 2015): involved in the eCommerce industry and used by major active merchants
- TIO Networks (acquired 2017): a cloud-based, multi-channel platform used for bills payment
- iZettle (acquired 2018): used for mobile credit card payment
- Hyperwallet (acquired 2018): offers services in payment transactions using any currency that can be used in almost any country worldwide
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