Macy’s is one of the largest department stores in the United States, giving consumers a unique shopping experience with the products and services it provides. Learn more about the successes of this company and how you can get in touch with them if you need to.

General information

HQ: 151 W 34th St., New York, NY 10001, United States
Traded as: NYSE: CVS
Phone: +12126954400
Industry: Retail
Official Website:

Where is Macy’s headquarters located?

Macy’s headquarters is located in New York City. You can find them at 151 West 34th Street, New York, NY 10001, the same address as their flagship department store.

Given that the corporate office and the department store are all in one place, it comes as no surprise that the location takes up 2.5 million square feet (230,000 square meters). Of this space, 1.25 million square feet (116,000 square meters) is allocated for the mall space. This actually makes the mall the biggest department store in the United States and one of the largest in the world.

The iconic Macy’s department store and headquarters have been deemed as such, especially after a long time of moving locations. The building was finished in 1902 and it was made a National Historic Landmark in 1978.

As of writing, there are over 700 Macy’s locations, factoring in their Bloomingdale’s locations in this as well.  If you wish to get in touch with the company, you can send an email to Macy’s media relations instead at [email protected].

Where is Macy’s Corporate Office Headquarters?

Macy’s corporate office headquarters is at their flagship department store in New York City. This is located at 151 West 34th Street, New York, NY 10001.

How do I contact Macy’s corporate office?

To touch base with the Macy’s corporate office, you can shoot their media relations team an email at [email protected].

Macy’s Corporation Short History

Macy’s started as a small dry goods shop that has been designed to cater to the mill industry employees. Founded by Rowland Hussey Macy, the failure of these dry goods stores led to the opening of a new store on Sixth Avenue, just between 13th and 14th Streets called R. H. Macy & Co.

The store was quite successful on its first day on October 28, 1858, selling around $11.08 or around $347.02 in present times. Over the years, Macy’s was able to successfully expand the business, taking over neighboring buildings and locations in New York City.

Macy’s made strategic acquisitions to grow the business under Federated, including Bloomingdale’s, Broadway Stores, and many others. Today, the company proves that it is truly America’s Department Store, giving consumers a one-of-a-kind shopping experience.

What does Macy’s do?

Macy’s is a renowned major department store in the U.S. They bring in a wide range of merchandise closer to people across their numerous stores within the country. The department store chain brings quality yet affordable products to its consumers.

Besides having physical stores within the U.S., the company has also ventured into e-commerce, making them one of the biggest retailers in the business. Macy’s owns not just its namesake brand, but also Bloomingdale’s and Bluemercury.

Since 1924, Macy’s has observed the annual Macy’s Thanksgiving Day Parade in New York City. They also hold fireworks for the Fourth of July celebrations since 1976.

Macy’s Products and Services

Macy’s sells numerous products and services under its name. They have various clothing for men, women, and children. In addition, the company also carries an array of accessories, home furnishings, cosmetics, and other consumer items. There are also high-end items and merchandise in the store, with the company targeting upper-middle-class families and individuals.

Macy’s CEO and key executive team

Name Designation
Jeff Gennette Chairman & Chief Executive Officer
Adrian V. Mitchell Chief Financial Officer
Bobby Amirshahi Senior Vice President, Corporate Communications
Matt Baer Chief Digital and Customer Officer
Nata Dvir Chief Merchandising Officer

Does Macy’s work internationally?

Macy’s ships internationally to over 200 locations around the globe. The company has likewise expanded its operations outside the United States, opening the first Macy’s branch in Abu Dhabi.

Macy’s Customer Service Support

If you want to contact Macy’s, you may fill out the form provided on their Contact Us page. You can leave your message, feedback, or queries on the form, as well as your name and email address, and a representative from the company will get back to you as soon as possible.

Alternatively, you can also peruse the Customer Service Help Center for order and shipping-related queries, finding store locations, and making returns, among many others.

There is a live chat option available on the website as well if you happen to need more help from agents. However, you need to provide your name and email address to access this feature.

Executive Summary

With over 150 years in the business, it cannot be denied that Macy’s is one of the longstanding department stores in the United States. With its extensive range of merchandise, it has proven time and time again why it is beloved by people. For more information about Macy’s, feel free to call their customer service hotline or shoot them a message.

Previous articleHow do employees call in sick at Walmart?
Next articlePwC Headquarters, Corporate contact & office locations


Please enter your comment!
Please enter your name here