Finding a ride during the most hectic of days is just extremely frustrating and inconvenient, especially when trying to hail taxis or even traveling via jam-packed trains and metros. This is where ride-sharing companies such as Lyft, Inc. come in.

Lyft has drastically changed the transportation game. A ride-sharing company and platform, it seeks to connect riders to drivers who are already on the road. At the same time, the goal of the firm is to make shared rides a means to achieve and highlight equity in the field of transportation.

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General Information

Headquarters: San Francisco, California, U.S.
Zip code: 94107
Traded as: NYSE: LYFT
Industry: Vehicle for hire
Founded: June 9, 2012
Business data: Google Finance / Yahoo! Finance / SEC filings

What is LYFT and how does it work?

Lyft is a ridesharing services company. It operates across 645 cities in the United States and 10 cities across Canada. It has a corresponding mobile app where riders like you can book a ride in just a few minutes.

Despite its reach, the company does not own any cars. Drivers who already have vehicles of their sign up to drive for the company and Lyft get a commission from every ride.

It works by connecting riders with drivers who are currently driving or have a car in your area. This will take you to your target destination. After a ride, you can rate your driver and your overall riding experience. Drivers can likewise rate passengers after every ride.

The great thing about this is that riders already have an idea of who their driver is. The app already gives out the relevant information, such as the driver’s name, vehicle type, and the plate number.

The goal of Lyft is to provide more accessible transportation to people. At the same time, the company also aims to provide greener spaces and less traffic to people by having fewer cars on the road.

Where is Lyft, Inc. headquarters located?

The company’s headquarters are located in the United States at 185 Berry Street, Suite 5000, San Francisco, California 94107. Lyft’s San Francisco headquarters measures approximately 361,000 square feet and it can accommodate its roughly 5,000 employees.

The headquarters has a modern and vibrant design care of the STUDIOS Architecture firm. The space takes up two parallel ¼ mile-long buildings, both of which span almost four football fields in its size. There are a total of six floors that, apart from offices, also contain break areas, meeting rooms, a speakeasy, and more.

Besides San Francisco, other Lyft locations include Seattle, Nashville, and New York City. You can reach the company by calling at 1-844-250-2773. The operating hours are mainly 9 a.m. to 5 p.m. from Mondays through Fridays.

How do I contact Lyft, Inc. corporate?

If you would like to reach out to Lyft, Inc.’s corporate account, you may fill out their contact form on their business website at

This contact request form allows you to tell them what you need in the description box, what type of help or service you’re looking for, as well as your name and contact information. A sales representative from the ridesharing company will reach out after you have filled out the form provided.

How can I contact LYFT customer service?

The ridesharing app does not have a customer service hotline for you to contact. This means that for everyday concerns, customer service support will not be made available.

However, individuals who want to reach out in times of crisis, such as an accident, are advised by the company to contact 911 immediately. Otherwise, you can contact the company’s Critical Response Line via the ‘Call me’ button on the Lyft app. Within 2 minutes, someone from the Lyft customer service team will call back or be with you.

You can also schedule a phone call from Lyft by filling out its contact or inquiry form available on the company website. Provide your name, email address, phone number, and what you need help with instead and an agent will get in touch with you as soon as possible.

Lyft, Inc. Quick History

Lyft, Inc. was co-founded back in 2012 by Logan Green and John Zimmer. The company’s origins date back to 2009 when Green started Zimride, a ride-sharing company designed to provide consumers access to long-distance rides between cities and college campuses.

The idea of starting Zimride, and by extension, Lyft, came after Green observed locals in Zimbabwe, most of whom were using ride-sharing networks via carpooling and hitching to get from one place to another. Green likewise had the inspiration after hitching and sharing rides from Santa Barbara, California and Los Angeles, California.

Lyft was officially launched on the market on May 22, 2017, in the city of San Francisco as a service under Zimride. The goal was mainly to provide short-distance rides to consumers. In May of 2013, the company finally and officially changed its name to Lyft.

Part of the promotional branding that distinguished Lyft from other competitors on the market was its iconic pink moustache placed on the front of the drivers’ cars. It was later on changed to a smaller and sleeker dashboard mustache.

The ride-sharing giant first expanded to Los Angeles, and later on in Dallas, Indianapolis, St. Paul, Minnesota, and eventually, into Silicon Valley. Today, the company operates across over 600 cities and in two countries.

The company filed for an IPO back in February 2019. Initially, Lyft stocks were priced at $72, but they were traded at a much higher price of $87.24.

Lyft, Inc. Services

As a ridesharing company, Lyft, Inc. primarily offers car-sharing services to its customers. It has different types of rides to cater to the needs of customers, namely Lyft, Shared, Lyft XL, and Lyft Lux/Black.

Besides this, the company also extends services such as bicycle-sharing, scooters for hire, vehicles for hire through Lyft rentals, and food delivery. Apart from the aforementioned services, Lyft, Inc. also dabbles in developing, marketing, and operating its mobile application.


Who is the auditor of Lyft, Inc.?

The ridesharing firm has its own audit committee headed by Maggie Wilderotter as the chairperson. Sean Aggarwal and Valerie Jarrett join Wilderotonr on the audit committee.
Meanwhile, the transfer agent and registrar chosen by Lyft, Inc. is the American Stock Transfer & Trust Company. This firm is based in Brooklyn, New York.

Is Lyft an American company?

Lyft, Inc. is indeed an American company. It is based in San Francisco in the United States. It has, however, expanded its operations and services in select cities in Canada as well.

Why doesn’t Lyft have a phone number?

As previously mentioned, Lyft does not have a phone number that directs you to its customer service. With numerous drivers and riders, it can be quite unrealistic and even impractical to have a single line cater to thousands of individuals at any single time.

Despite having no phone number available, Lyft can be reached via its phone line for safety-related issues. Another way that you can have your general issues and concerns addressed is through the messaging features available on the Lyft app and on its website.

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  1. I’m trying to give someone an opportunity to do the right thing but no one wants to step in and do the right thing. It’s about to get really smelly on here. I know a lot of people and I’m telling them all not to work for Lyft and why.

    Crap system- followed by crappy staff, followed by crappy ai system if you don’t listen you can’t improve your crappy ass system


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