If you’ve ever needed to maintain, upgrade, or repair a car, then you’ve probably considered buying parts and accessories from AutoZone. This company is one of the top auto parts dealers in the United States with millions of customers across the country.
If you’re interested in learning more about this company including the AutoZone Headquarters contact details, executives, and its subsidiaries, here’s what you need to know.
Where is AutoZone Headquartered?
Whether you’re a customer, an employee, or simply someone interested in AutoZone, you might want to see or visit the AutoZone Headquarters.
What you need to know is that it’s located at the address 123 South Front Street, Memphis, Tennessee 38103. You can send mail to the company using its mailing address, which is AutoZone.com Inc., PO Box 2198, Memphis, Tennessee 38101. You can also dial 1-901-495-6500 to get in touch. Other options include email and social media accounts.
These are the essential things to know about the headquarters and its contact details However, if you want to know more details about AutoZone, keep reading.
Where is AutoZone’s Headquarters Located?
The first thing you need to know about places related to AutoZone is that it was founded in Forrest City, Arkansas in 1979 as Auto Shack. Later on, it was renamed AutoZone, creating the brand that most car owners and auto dealers know and love.
Then, it set up its headquarters in the Cotton District in Memphis in Tennessee, along the Mississippi River. The main corporate office is at the address 123 South Front Street, Memphis, Tennessee 38103.
Now, it has locations in different parts of the world such as Mexico and Brazil, with its first international branch in Nuevo Laredo, Mexico, and its first Brazilian branch in Sao Paulo, Brazil.
How Do I Contact AutoZone?
There are several ways to get in touch with AutoZone. AutoZone contacts include phone, which you can call at 1-800-AUTOZONE (1-800-288-6966). Keep in mind that it has operating days which are Monday to Friday (7 AM to 10 PM CST), Saturday (7 AM to 9 PM CST), and Sunday (8 AM to 8 PM CST).
If you prefer a more black-and-white communication option, then you can initiate through the online contact form. Just pick the matter of concern from the list such as orders, website problems and questions, rewards, product and parts, and store experience.
Once you complete the contact form, the company will get back to you via email after a few business hours or days.
Those who’re interested in employment with AutoZone can send an email to [email protected].
You can also get in touch with company representatives by messaging its social media accounts like Facebook, YouTube, Twitter, and Instagram.
Who Owns AutoZone Stores
AutoZone stores are owned by AutoZone Inc. It’s also the operator of these branches. It’s publicly traded on the New York Stock Exchange with AZO as the stock symbol.
So, can you or anyone else own an AutoZone branch? The answer is no because all of the locations are owned and run by AutoZone Inc.
Who is the CEO of AutoZone?
The chief executive officer of AutoZone is William C. Rhodes. He is also the president of the company, making him the executive responsible for the operations of the company alongside the Board of Directors.
Aside from the CEO and president, the company also is led by other executive officers as seen in the table below.
How Many Stores Does AutoZone Have?
Currently, AutoZone has thousands of locations across the globe. It has 6,066 sites in the United States, 666 in Mexico, and 53 in Brazil.
AutoZone Headquarters Outside the US
Aside from its headquarters and stores in the United States, the company also has locations in Brazil and Mexico.
AutoZone Headquarters Mexico
If you’re looking for the head office of AutoZone in Mexico, you can visit it at 115 Ave Norte Esq, con Calle Isla Mujeres, Playa del Carmen, Quintana Roo, 77712, Mexico with contact number +52 984 109 7500. You can visit its website at autozone.com.mx.
AutoZone Headquarters Brazil
The head office of AutoZone in Brazil is at Avenida Doutor Quinzinho, 165 17219-11 Jau, Sao Paolo, Brazil with phone number +55 14 3416-8020.
What Companies Does AutoZone Own?
The company has different subsidiaries in different states of the United States and Mexico. Its subsidiaries in the US are ADAP Inc., AllData LLC, AutoZone Development Corporation, AutoZone Florida LP, AutoZone Stores Inc, AutoZone Texas LP, AutoZone.com Inc., Chief Auto parts Inc., Speedbar Inc, TruckPro Inc. Its subsidiary in Mexico is AutoZone de Mexico, S de RL de CV.
It also launched its own brand of batteries and parts including Duralast.
Is AutoZone the Same as Advance Auto Parts?
It’s easy to mistake that these two companies are the same because they are in the same industry and they share similar names. However, they are different entities. Advance Auto Parts is the competitor of AutoZone.
How do I escalate a complaint to AutoZone support?
It’s important to remain patient and persistent throughout the complaint escalation process. Be respectful and clear in your communication, and keep records of all interactions and correspondence with AutoZone.
- Gather Information: Collect all the relevant details about your complaint, including the specific issue, any interactions you have had with AutoZone customer support, and supporting documentation such as order numbers, receipts, or photographs.
- Contact AutoZone Customer Support: Start by reaching out to AutoZone’s customer support team to express your concerns and attempt to resolve the issue. You can contact them through their website, by phone at 1-800-AUTOZONE (1-800-288-6966), or by email. Look for the appropriate contact information on the AutoZone website.
- Clearly Explain the Issue: When contacting AutoZone customer support, provide a clear and concise explanation of the complaint. Be sure to include relevant details, such as the date of purchase, the specific product or service involved, and any steps you have already taken to address the issue.
- Request Escalation: If you are not satisfied with the response or resolution provided by the initial customer support representative, politely ask to escalate the complaint to a higher level of management or a supervisor. Clearly express your desire for a higher-level review and explain why you believe it is necessary.
- Provide Supporting Documentation: If you have any relevant documentation, such as order confirmations, receipts, or photographs, share those with the customer support representative handling your complaint. These documents can provide evidence to support your claim and assist in the resolution process.
- Follow Up: If the complaint is not adequately addressed or resolved after escalation, consider following up with AutoZone through additional channels. This can include reaching out to their corporate headquarters or utilizing their official social media accounts to publicly express your concerns.
- Seek External Assistance: If all attempts to resolve the complaint directly with AutoZone are unsuccessful, you may consider seeking external assistance. This can involve filing a complaint with relevant consumer protection agencies or seeking legal advice, depending on the nature and severity of the issue.
As the major auto parts retailer, AutoZone is a great company to buy from or work in. You can drop by or contact its headquarters in Memphis, Tennessee, or any of its branches nationwide.